Reader - installation and GemSAFE software Reader - installation and GemSAFE softwareIn this section1. Can I use any other smart card readers apart from the one supplied by the EPO?We recommend that you use the readers we supply, as they have been tested and approved.
However, you can also use any other reader that is recognised by the GemSAFE Libraries software.We cannot, however, offer support for readers not supplied by us.2. Where can I get another smart card reader?If your reader is faulty or if you did not receive one with your smart card, you can request one from.3. Are there any system requirements for smart card reader installation?No, but you have to install the complete GemSAFE software (smart card reader driver and the appropriate GemSAFE Libraries) on your computer.4.
Is there an online tool or guide which will explain to me, step by step, how to install and use my smart card?Yes. How can I be sure that my smart card software is installed and functioning correctly and that my smart card is recognised by the system?GemSAFE Libraries 6.0Look at the icon in the Windows system tray on the right-hand side of the task bar.indicates that your smart card reader is functioning correctly, but that it does not contain a card.or indicates that your smart card is recognised by the reader/software.6. My smart card reader is connected but the light is not flashing. What should I do?Try changing the connecting lead to another USB port. If that does not work, try it on a different computer.
If your reader works on another machine, you should consult your computer dealer/IT department. If not, you should request a smart card reader replacement from.7. I have connected my smart card reader to my computer. How do I turn the power on?If the green light on your smart card reader is flashing, that means your smart card reader is switched on.If the light is not flashing, plug the connecting lead into any functioning USB port on your computer.8.
The green light on my smart card reader is flashing. How do I know if the reader recognises my card?The green light should go from blinking to steady when you insert your card. If it does not, check that the end of the card with the chip elementis inserted face-up in the direction of the arrow, and that the GemSAFE Libraries software is installed.9. Is there any way of checking whether my smart card reader has been correctly installed?In GemSAFE Libraries 6.0 go to Start - Programs - Gemalto - Classic Client - Classic Client Toolbox - Certificates.
Credit Card Reader Software
You will see the window below, with the reader icons shown.10. I am in Classic Client Toolbox (Libraries 6.0) and I cannot see my smart card reader or certificates.
What does this mean?This means that Gemalto/GemSAFE Libraries 6.0 is unable to access the smart card driver and that you may need to install it. The driver can be found on your installation CD. If you no longer have the CD, contact for assistance.11. What is the latest version of GemSAFE Libraries?The current version of GemSAFE Libraries, which has been in distribution since mid-October 2010, is Classic Client 6.0.12.
Barclays Bank UK PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 759676). Barclays Bank UK PLC adheres to The Standards of Lending Practice which is monitored and enforced by The Lending Standards Board. Further details can be found at www.lendingstandardsboard.org.ukBarclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702).
Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).Barclays Bank UK PLC. Registered in England. Registered no. Barclays Bank PLC. Registered in England. Registered no.
Gemalto Esigner Software
Barclays Insurance Services Company Limited. Registered in England. Registered no. Registered office for all: 1 Churchill Place, London E14 5HP.Barclays Bank Ireland PLC is registered in Ireland. Registered Office: One Molesworth Street, Dublin 2, Ireland, D02 RF29. Registered Number: 396330.
A list of names and personal details of every director of the company is available for inspection to the public at the company’s registered office for a nominal fee. Barclays Bank Ireland PLC is regulated by the Central Bank of Ireland.